PROJECT

MY ROLE

  • UX Researcher
  • UI Designer
  • Interactive Designer

PERSONAL CONTRIBUTIONS

  • 2 User Flows
  • Set of 4 Personas
  • LoFi Wireframes
    - 5 Desktop / 6 Mobile
  • HiFi Screens
    - 5 Desktop / 6 Mobile
  • Prototype
    - Desktop / Mobile

TOOLS

  • Figma
  • Sketch
  • Lucidchart
  • Photoshop


THE CHALLENGE

HOW MIGHT WE REACH A TARGET AUDIENCE THAT FOR DECADES HAS BEEN INFLUENCED BY THE NEGATIVE STIGMA OF CBD PRODUCTS?

DEFINING THE PROBLEM

For this project, I was tasked to developed and designed an eCommerce website that would offer Premium CBD products for a specific target audience. The main problem was how to remove the bad stigma that CBD products had up until recently. The target audience for the project was middle-aged and senior adults, and they need to be educated on the benefits and advantages of the product. The problem was on how to design a website that would differentiate from the hundreds that were already in place.

THE PROCESS

    1) Research - Empathize

  • Data Analysis
    - Persona and Product Research
  • Specifications - Information Architecture
    - Feature Prioritization
  • User Flows

2) Ideation

  • Sketching
  • LoFi Wireframing - Desktop/Mobile

3) Visual Responsive Design

  • HiFi Screens - Desktop and Mobile
  • Prototype - Desktop and Mobile


1) RESEARCH - EMPATHIZE


PERSONAS

After reviewing the data collected from previous research, I had to do plenty of research regarding CBD products and how consumers view and used the product. Then I was able to draft a set of 4 personas, this would allow me to strategize and navigate the card sorting and sitemap development. Information Architecture was the next step to take in order to move forward with the project.

The personas allowed me to empathize with the target audience, I needed to find a way to provide a simple way for the user to shop and learn about the products.





CARD SORTING & SITEMAPS

I went through multiple card sorting sessions and the goal was to find a simple and user-friendly solution. The e-commerce site needed to be simple to navigate but also, it needed to have multiple pages to provide accurate information about the products. The website would also work as a hub for education to the consumer, it needed to have a community that would support the product and would educate future buyers.







USER FLOWS

After creating personas for our e-commerce site I had to work on user flows and attempt to be in the consumer's shoes. I needed to empathize with our future users and attempt to create possible pathways for my user flows. I had to review various CBD websites and learn about the benefits of the product.




2) IDEATION


SKETCHES AND WIREFRAMES

Sketches were developed after team stand-up meetings, and the main goal for the site was to play two important roles: Education of the user and Shopping.

I also had to keep in mind the responsiveness of the site, in that way users would be able to navigate from both devices: Desktop and Mobile. Various wireframes were created that allowed me to produce a low-def prototype. After reviewing with the UX Director I was given the green light to move forward with High Fidelity designs.








3) VISUAL RESPONSIVE DESIGN


HIFI SCREENS - DESKTOP AND MOBILE

After the long research and ideation process, it was time to design our solution. I was tasked to design an e-commerce site that would allow the user to feel at ease when shopping for CBD Products. It also needed to educate the user to create a comfortable experience while shopping for products. The Design had to be responsive enough so the product could be viewed on mobile devices as well.





PROTOTYPE - DESKTOP AND MOBILE

After a couple of months of hard work, I was able to build a working site using the SHOPIFY platform tool. Although the site did not go live, I was able to present the final product to the design team. Down below you can click the links below to try the prototypes for yourself.





FINAL THOUGHTS


The final step in the completion of this website was to test the prototype, this is where I had to let go of the project. Unfortunately, due to the pandemic, the plans to move forward with future testings and revisions had to be put on hold. Nonetheless, the team was very pleased with how far I was able to take the project in a matter f months. I was personally pleased with the designs, as I feel I was able to accomplish what I set out to do.





(#^_^)/


Thank you for reading, hope you enjoyed !
MC.



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